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All-in-1 Smart Lock For Homes, Offices & Airbnb's

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Altro Smart Lock App

1

My Altro Smart lock is not responding through Altro Smart app

Altro Smart Lock App

1

Altro Smart App Overview

Altro Smart Lock Battery

1

Using your Battery Pack

Altro Smart Lock Battery

2

Altro Smart Lock Battery not working
How do I know if my Altro Lock batteries need to be charged?

Altro Smart Lock Help

3

How do I ‘RESET’ Altro Smart Lock Model X?
I get ‘No devices found’ and/or ‘Altro not found!’ when I scan for Altro Smart Lock. What to do?
Latch does not rotate OR Latch rotates only when the key is inserted

Altro Smart Lock Notifications

1

Why do I see “Unlocked Manually” message on my Altro Smart lock sometimes?

Altro Smart Lock Notifications

1

Manage Alerts and Notifications

Altro Smart Lock passwords

2

How to reset your lost password?
How to update your password?

Compatibility

2

Door compatibility
Is my smartphone compatible with Altro Smart Lock?

Devices paired with Altro Smart Lock

4

Can I login to Altro Smart app in two different mobile phones at the same time?
If you want to access the Altro Smart lock from a different device
What do you do if your phone is lost?
What if my phone is dead?

FAQ's

13

Can Altro Smart automatically lock and unlock itself?
Can I install Altro Smart myself?
Do I need any special tools to install Altro Smart?
Do I need to buy anything else to make Altro Smart work?
Do I still need keys?
How do I set a passcode?
How many owners and guests can be added to Altro Smart lock?
Is Altro Smart wired or battery powered?
What are the technical specifications and waterproofing?
What do I do if the battery runs out – how do I open the door?
What if my power goes out or my WiFi is down?
What notifications will I receive?
Will Altro Smart work on my door?

General

8

Altro Smart Lock comes with USB charging cable to charge the battery?
Altro Smart Lock is connected to Wi-Fi but there is delay in operations. What can I do?
Can we put a SD card in the Altro Smart Lock?
Do Altro Smart Lock has any model that does not require a dead bolt?
How to troubleshoot operating issues with Altro Smart lock
Is the Altro Smart lock waterproof?
Temporary and Recurring Access
What if I want to change my Wi-Fi profile?

General

6

Altro Smart Lock Overview
How does Auto Unlock feature work?
How does the Altro Smart Cloud Subscription work?
How does the Auto-lock feature work?
How to create Owner/Guest level access of your Altro Smart lock?
Locking and unlocking your Altro Smart Lock

Installation & Setup

Installation & Setup

3

Altro Smart Lock Installation
Altro Smart Lock Setup
Connecting your Altro Smart Lock to Wi-Fi

Smart Home Integration

Smart Home Integration

2

Altro Smart Lock and Amazon Alexa Integration
Altro Smart Lock and Google Home Integration

Home
Docs
FAQ's
What do I do if the battery runs out – how do I open the door?

What do I do if the battery runs out – how do I open the door?

The lock comes with a physical key that can be used in case lock has run out of battery.

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Updated on August 29, 2021

Do I still need keys?How many owners and guests can be added to Altro Smart lock?

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Discover Altro Smart For

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Corporate Spaces
Real Estate Industry

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Altro Smart for Retail Partners

Company

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Blogs
Contact Us
Press
Terms of service

Manage Altro Smart Web

Altro Smart Web Features
Altro Smart Web Login

Legel

Privacy Policy
Limited Warranty

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Get updates on product launches and deals.

Support

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Altro Smart Private Limited,
Daffodils, Pimple Saudagar,
Pune, MH 411045

contact@altrosmart.in

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